FAQ

Frequently Asked Questions

We know you probably have a few questions you’d like answered, so we’ve gathered some of the most common ones right here. 

What are Freckles?

Freckles are temporary cosmetic freckles designed to give you that natural, sun-kissed look without the commitment. They’re an easy little way to add a touch of magic to your everyday look.

How long do Freckles last?

With proper application and care, Freckles can last for several days. How long they stay depends on your skin type, skincare routine, how often you cleanse your face, and how much you touch or exfoliate the area.

How do I apply Freckles?

Start with clean, dry skin and make sure there are no oils, creams, or serums where you’ll be applying them. Place your Freckles where you want them, follow the application instructions included with your order, and let them develop.

Tip: For the most natural look, try placing them in different sizes and patterns rather than making them perfectly symmetrical.

Can I choose where my Freckles go?

Absolutely! That’s part of the fun. Place them across your nose and cheeks for a classic sun-kissed look, scatter a few across your forehead, or create your own unique pattern.

Are Freckles waterproof?

Freckles are designed to withstand everyday activities, but excessive rubbing, exfoliation, swimming, and prolonged water exposure can cause them to fade faster.

Can I wear makeup over my Freckles?

Yes! You can wear makeup over your Freckles once they have fully developed. We recommend applying makeup gently and avoiding heavy rubbing over the area.

Are Freckles safe for sensitive skin?

Our Freckles are intended for cosmetic use on the skin. However, everyone's skin is different. If you have sensitive skin or are trying them for the first time, we recommend performing a small patch test before applying them to a larger area.

Do not apply to broken, irritated, or recently exfoliated skin.

Are Freckles safe for kids?

Yes! Our Freckles are safe for children 3 years and older when used as directed. ✨

However, we do not recommend using them on children under 3 years old.

Can I exercise or sweat while wearing Freckles?

Of course! Freckles are made for real life. Sweat and frequent face wiping can cause them to fade faster, so gently pat your skin rather than rubbing it.

How many Freckles are included in an order?

The number of Freckles depends on the pack you choose. Each product listing will clearly show what is included in that particular pack.

Do you ship internationally?

Yes! We ship internationally. Delivery times vary depending on the destination, shipping method, and customs processing.

When will my order ship?

Orders are typically processed and shipped according to the processing time listed at checkout. Once your order ships, you’ll receive tracking information so you can follow its journey.

What if my package is delayed?

Once an order has been handed over to the carrier, delivery times can vary, particularly for international orders where customs processing may cause delays.

If your tracking information hasn't updated for an extended period, please reach out to us and we'll be happy to help.

Do you accept returns or exchanges?

Because our products are cosmetic and intended for use on the skin, please review our return policy before placing your order. If there is a problem with your order, contact us and we'll do our best to make it right.

And if you still have a question we haven’t answered, don’t hesitate to reach out. We’re always happy to help!

Still curious? Contact us — we’d love to hear from you.